We are experienced providers of a broad range of IT services. We can offer you PC, peripheral and networking support via telephone, by remote control or in person. Our highly experienced engineers are usually able to rectify most issues upon your first contact with our helpdesk. Any problems that cannot be immediately resolved over the phone, will quickly have an engineer dispatched to site.
We are able to diagnose and repair faults with most types of IT and networking hardware and are experienced at installing and troubleshooting a broad range of software and line-of-business applications.
- PC startup issues and the dreaded Blue Screen of Death (BSoD)
- Operating system and driver issues
- Virus/trojan and malware/spyware/adware removal
- Printer, fax and modem faults, servicing and maintenance
- Computer speed tune-ups and general health checks
- Internet connection and broadband router problems
- Support for most common accounting and office packages, Microsoft Office, Sage etc
- Data recovery and military grade data destruction
- Operating system upgrades and re-installations
- Hardware and network fault finding
We can offer you a tailored IT service contract with guaranteed response times. These can easily be fine-tuned by assigning different response times to your different software and hardware systems, based around the importance of them to the daily operation of your business.
Our IT maintenance agreements offer you complete peace of mind with regards to system downtime and the associated loss of productivity. If you are covered by us and something goes wrong with a piece of your IT infrastructure, we will drop what we are doing, regardless of what it is and set about resolving your issue. You can cover your hardware as well as software and operating systems. If one of your devices fails and it’s not possible or economical to repair, we will bring a nice shiny new replacement straight out to you and refit it at no extra cost.
Please contact us to discuss how our maintenance agreements can help your business.
Are you forever forgetting to swap your backup tapes and drives over?
Perhaps you remember to change them but you’re never quite sure whether the backup actually worked?
It’s even possible that you’ve still not got around to setting up a backup solution and are worried what would happen to your business in the event of a hardware failure or fire?
Whichever one of the above scenarios applies to you, we can offer some help. We can advise on, supply and install a full range of backup solutions. We can even check it daily and resolve any problems as they may arise. Regardless of whether it’s based around traditional tape drives or more modern methods, such as external hard drives and offsite remote backups, we can guarantee you complete peace of mind when it comes to the safety and integrity of your critical data.
The security of your business is our top priority. Our engineers have many years of experience with securing IT systems and protecting your valuable information. Whether the threat is from hackers and viruses, or more of a physical internal risk such as employees taking or sabotaging data, we can tailor a security system to protect you from it all. We are able to supply, install and support most leading hardware and software security solutions.
We can offer highly competitive prices on a wide variety of individual and volume licenses for most antivirus and security packages.
geeks+ IT Solutions Ltd provide a full range of IT services to homes and businesses, in and around the East Anglia area. Our engineers have vast amounts of experience, across a wide range of industries and have been helping keep local homes and businesses running smoothly for over a decade.
We like to form strong working relationships with our customers and develop an in-depth understanding of their businesses or particular IT scenario. This allows us to provide you with a flexible and efficient service.
Key advantages to using geeks+ IT Solutions Ltd, over an in-house IT support scenario.
- Flexible hours tailored to suit your business
- Significant savings on your IT infrastructure support costs
- Single point of contact manned by experienced engineers
- No holidays, sickness or statutory pay expenses